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Moderator Guide

The complete reference for organizers — members, events, applications, outreach, billing, and group settings.

Members

The Members tab is your central roster. Every person in your group has a member profile with their contact info, role, status, join date, RSVP history, and your private moderator notes.

Member statuses

Active — Full member. Can RSVP to events, view the directory, and use the member app.
Pending — Applied but not yet approved. No app access.
Deactivated — Membership paused. Can be reactivated without any data loss.
Deleted — Soft-deleted. Removed from the member list and dashboard stats, but their historical RSVPs and attendance are retained as part of the event record. Restorable.

Roles

Admin — Full access including billing and member data.
Moderator — Same as admin except cannot change billing.
Co-Host — Can create and manage events. Cannot access member data or billing.
Member — Standard member access via the member app.

Searching and filtering

Use the search bar at the top of the Members tab to filter by screen name, real name, or email. The filter chips below the search bar narrow by status — tap At Risk to surface members flagged for inactivity.

Member profile

Tap any member row to open their profile. From here you can:

See their RSVP and attendance counts at 3, 6, and 12 months
View or edit their name, email, role, and join date
Upload or replace their photo
Add partner links (coupled members whose status moves together)
Read and edit your private moderator notes
Change their status via the status pill
Send an outreach email from the overflow menu
Soft-delete or deactivate from the overflow menu

Partners

Partners are coupled member pairs — typically couples in the group. Linking two members as partners means inactivity outreach emails are sent to both simultaneously, and deactivation applies to both. To link partners, open one member's profile, tap the Partners row, and search for the other member. The link is bidirectional — you only set it once.

Importing members

Go to Members → Import to paste or upload a CSV. Map your columns (name, email, join date), preview the result, and commit. Imported members are created without accounts — they receive an invitation to sign in when you're ready.

Deleting and restoring members

Soft-delete removes a member from all lists and prevents sign-in, but preserves their history. Use the overflow menu on the member profile to delete. To restore, switch the filter chip to Deleted, open the member's profile, and choose Restore from the overflow menu. Restored members land in Deactivated status — you then manually promote them to Active.

Events

The Events tab has two tabs: Upcoming (future events, including today's) and Past. Tap any event to open its detail screen.

Creating an event

Tap + in the Events tab The create event sheet opens.
Fill in title, date, time, venue, and description All fields except description are required.
Tap Publish The event is visible to all active members immediately.

Managing RSVPs

The event detail screen shows RSVP and attendance counts at a glance. Scroll down to see the full list. You can add or remove any member's RSVP manually — tap the member row to toggle their RSVP status. This is useful for members who don't use the app or who RSVP'd verbally.

Taking attendance

On the night of the event, open the event detail screen and tap Take Attendance. Check off members as they arrive. To add a walk-in who wasn't on the RSVP list, tap Add Walk-in and search for their name. You can also use Mark All Present to check off everyone on the RSVP list at once — useful when attendance is assumed unless marked otherwise.

Editing or cancelling an event

Open the event detail screen and tap the edit icon in the top-right corner. You can update any field, or tap Cancel Event at the bottom to cancel. Cancelled events remain visible in the Past tab for record-keeping.

Event archive

The archive is a searchable list of all past events with attendance counts. Access it from the overflow menu in the Events tab. Use it to look up specific events or spot attendance trends over time.

Applications

The Applications tab shows all submitted applications with a filter for Pending, Approved, and Rejected. Tap any application to review the responses and take action.

Reviewing an application

The detail screen shows the applicant's form responses paired with your field labels. For pending applications, two buttons appear at the bottom: Approve and Reject.

Approve — Creates a member account with Active status and sends a welcome email with a sign-in link.
Reject — Marks the application rejected. You can optionally provide a rejection reason that is included in the notification email.

Reversing a decision: Already-decided applications show a status dropdown instead of the Approve/Reject buttons. You can flip Approved → Rejected (which deactivates the member account) or Rejected → Approved (which reactivates or creates the member account and sends a welcome email).

Application form

To edit the questions applicants see, go to Moderator → Application Form. The form builder lets you add, remove, reorder, and edit fields. Supported field types include short text, long text, multiple choice, checkbox, phone, URL, number, and date.

You can also add Community Guidelines — a block of text shown to applicants before they submit. When guidelines are present, applicants must check an acceptance box before submitting.

Form changes don't affect existing applications. Changing the form only affects new submissions going forward. Past responses retain the field labels that were active when they were submitted.

Outreach

A-Listed tracks member activity and flags anyone who hasn't been engaging. You can send targeted emails directly from a member's profile — no mail-merge spreadsheet needed.

Inactivity flags

Two flags can appear on a member's profile:

RSVP Warning — The member hasn't RSVP'd to any event within your configured warning threshold (default: 9 months).
Attendance Alert — The member hasn't attended any event within your removal threshold (default: 12 months).

New members have a grace period equal to their respective threshold — they won't be flagged until they've been members long enough that inactivity is meaningful.

Sending an outreach email

Open the member's profile Tap the member in the Members tab or in the Dashboard attention list.
Tap the overflow menu (⋯) and choose Send Outreach A sheet opens with a preview of the email that will be sent.
Choose the template type Select RSVP Warning or Attendance Alert. The preview shows the rendered subject and body.
Tap Send The email is sent to the member (and their partner, if linked). A log entry is appended to moderator notes automatically.

Outreach requires an active paid plan. You can preview outreach emails on any plan, but sending requires a Starter plan or higher (or an active free trial).

Email templates

Go to Moderator → Email & Messages to customize the emails A-Listed sends. There are six system templates — inactivity warning, attendance alert, application received, application approved, application denied, and membership revoked — plus any custom templates you create.

Tap a template to open the editor. You can change the name, subject line, and body. Use these variables in your templates:

{{name}} — the member's display name
{{partner}} — their partner's name (if linked)
{{org_name}} — your group's name
{{moderator_name}} — your display name
{{moderator_signature}} — your personal sign-off block
{{warn_months}} / {{remove_months}} — your threshold values

You can also use conditional blocks: {{#if partner}}Hi {{name}} & {{partner}}{{/if}} renders only when a partner exists.

Your personal sign-off

Add a personal signature at Moderator → Email & Messages → Your personal sign-off. This is per-moderator — each organizer in your group has their own signature that gets inserted based on who sent the email. Multi-line signatures work; they render as separate lines in the email.

Inactivity thresholds

Change the warning and removal thresholds at Moderator → Inactivity Rules. The defaults are 9 months for RSVP warnings and 12 months for attendance alerts. Changing these affects which members appear flagged in the Members tab and Dashboard going forward.

Billing

Go to Moderator → Billing to view your current plan, usage, and upgrade options.

Plans

A-Listed offers four paid tiers — Starter, Growth, Pro, and Scale — each with a higher member limit and additional features. All plans are available on monthly or annual billing; annual plans are 20% less than monthly. See the pricing page for a full comparison.

Free trial

New groups get a 30-day free trial with full access to all features and no credit card required. When the trial ends, your account reverts to the Free plan (up to 5 active members). A countdown bar appears in the app during the final 10 days of your trial.

Upgrading

Go to Moderator → Billing and tap Upgrade A plan selector appears.
Choose a plan and billing cycle Monthly or annual. Annual pricing is shown per month for easy comparison.
Complete checkout You're taken to Stripe's secure checkout. Your subscription activates immediately.

Managing your subscription

Tap Manage Subscription on the Billing screen to open the Stripe Customer Portal, where you can update your payment method, switch plans, or cancel. Cancellations take effect at the end of the current billing period — you keep access until then.

Settings

Group-level settings live under the Moderator tab. Personal settings (theme, password, sign-out) are under the Account tab.

Group name and subdomain

Change your group's display name or URL slug at Moderator → Group Settings. The slug is your group's address: yourslug.alisted.app. Slugs must be 3–30 characters, lowercase letters and numbers only, with hyphens allowed (but not at the start, end, or doubled).

Old links keep working. Anyone with a bookmark or link to your old subdomain is automatically redirected to your new one — no broken links for existing members.

Logo

Upload a square image (JPEG, PNG, or WebP, max 1 MB) at Moderator → Group Settings → Logo. Your logo appears in the app sidebar and on your public group landing page.

Co-hosts

Assign the Co-Host role to a member from their profile page. Co-hosts can create and manage events but cannot see member contact data or billing information.

Theme

Set a default theme palette for your group at Moderator → Appearance. Members can override this with their own preference from the Account tab. A-Listed includes five light and five dark palettes.